Walk me through what happens after I submit a client. What does the process look like step by step?
Most captive managers hand you a ten-tab Excel spreadsheet and tell you to go fill it out.
We don't do that.
Here's how our process actually works, from the moment you bring us an account.
The first thing we ask for is simple. Five years of policies, five years of audits, and five years of loss runs for each line of coverage you want to include. That's it. No submission template. No form to fill out. Just the source documents that tell us what we need to know. You collect those from your client and send them to us.
Once we have the documents, we do the heavy lifting. We build the submission from the data. We're looking at the loss history, premium spend, exposure and lines of coverage. When we have questions about a specific claim or a specific year, we'll come back to you and ask. Usually, it's something simple, like what was this loss, what happened here, is this pattern isolated or ongoing. Those conversations are short. You don't need to know every answer. You just need to be the conduit.
From there, we prepare the proposal. The proposal shows your client exactly what their captive would look like. What they would pay, what goes into the loss fund, what the expenses are, what the collateral requirement looks like, and what they could expect to see come back to them based on their historical performance. Every line item is transparent. There's no hidden margin.
Your client reviews the proposal with you. You walk them through it together. If they have questions, you can bring us in on the call. If they decide to move forward, they accept the offer, and we set the premium schedule. Premium is paid quarterly. Your client wires the balance of the premium to us after you've collected your fee. Coverage goes into effect, and they're in.
Then the real work begins. Board meetings, loss control programs, quarterly statements. Your client is no longer a passive buyer of insurance. They're an active participant in an insurance company they own. And you're their quarterback throughout.
The whole process is designed to be transparent at every step. You know where the account is, what's happening, and what comes next. We don't leave you guessing, and we don't work around you.
It's always your client. Never ours.
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